Monday, October 16, 2006
Finally! Someone’s making it easy to give wholesome, slaveless candy for Halloween!
I just popped over to Artisan Sweets (who seems to be the ONLY place on the internet to find Montelimar Nougat) and they’ve got a Natural Trick or Treat candy bag!
All for $20.00, so if you don’t have a store near you to get what you’re looking for, finally someone has combined the hard candies and the chocolates into one batch. Yeah, it’s a little expensive, but you know, not using slaves just drives up the price of things! They’re running a special - 10% off of Halloween treats, but please, for the love of all that’s holy, don’t give children Sunspire Drops.
Link to Artisan Sweets Halloween.
Monday, September 25, 2006
There are plenty of sites that can offer you info on all the gross and spooky treats for Halloween. I thought I’d offer up a series of posts that might help you make some more environmentally and socially aware decisions for Halloween.
It’s a good opportunity to give kids a special treat that isn’t necessarily full of artificial chemicals or results from a lot fertilizers and pesticides being applied to the earth. And just perhaps child slaves weren’t used in the creation of it. But who wants to be that house on the street that gives out toothbrushes or quarters or apples? There must be products out there that can satisfy everyone.
I’ll be posting for the next few weeks on the topic of different good tasting treats you can hand out to the kids, some that might even be affordable and available in your local area.
If you want a top-to-bottom approach for the whole Green lifestyle, Siel at GreenLAGirl is going to be helping me out by posting about the big picture. She started today with the first in her series. She’ll cover the politics of chocolate, organic and fair trade issues and of course positive changes we can all incorporate into our lives.
Here are a few of the organic and fair trade sweets I’ve reviewed to date. Not all are appropriate for handing out to Trick-or-Treaters, so I’ll make an effort to bring you more about those, but learning more about the brands that are available might help you make a decision at the store:
I’ll have some hard candies, lollipops and more chocolates soon!
Sunday, September 24, 2006
There are some great candy webstores out there. And there are also that are not so great. I’ve been contacted twice in the past month regarding HometownCandy.com, which is run by the same company that runs JordanAlmonds.com and ebulkcandy.com. (I’m not doing any linking here where not necessary.)
The complaints I’ve heard are from people who place an order and never get their candy. Their credit card is charged but then nothing is shipped and of course their emails and phone calls go unanswered.
First, JordanAlmonds and ebulkcandy are not completely secured. Sure, when you put stuff in a cart and check out at either site, it is a secure page (that’s when you see the https:// in the address). But there are also prompts on JordanAlmonds to input your credit card on unsecured pages and on ebulkcandy. Bad form. You’re opening yourself up to someone else sniffing out your credit card number and other personal info.
Now, I haven’t ordered from either of these companies so I cannot testify one way or another personally. But here are the Better Business Bureau listings for them:
HometownCandy.com - 1 complaint which is unresolved. HometownCandy is not a member of the BBB.
JordanAlmonds.com - 7 unresolved complaints this year. Not a member of the BBB.
EBulkCandy.com - 52 complaints, 4 resolved in Morrisville, PA. It’s not clear if this site is still in operation. It’s up, but doesn’t appear to have been updated this year. The have had several different locations, and each one has its own file with the BBB. Ewing, NJ (28 complaints, 2 resolved), Hamilton, NJ (1 complaint, unresolved), West Trenton, NJ (18 complaints, 3 resolved)
Also, go to Complaints.com and check any one of those business names.
Alexa and a domain name search reveals that ebulkcandy’s domain is held in the Czech Republic by the same contact info as HometownCandy but doesn’t show a direct relationship to JordanAlmonds (except for an address in NJ in common).
Now, for the record, just having complaints filed at the BBB does not make the company bad. Lots of large companies have complaints lodged against them (sometimes people go there first, without contacting the company directly). The key is whether or not the company is a member of the BBB and further, if they respond to and resolve the complaints. Volume has a lot to do with it as well. Even when you have 99.9% satisfaction, if you have 100,000 transactions a year you might have 100 unhappy people ... and if 10% of those don’t get a resolution through you, they’re gonna go complain elsewhere. It’s not just complaints that are important, but resolutions.
If you’re looking to buy something online and you feel a little odd, check around. It’s your money and your candy. Running a candy store is not rocket science. You put up a list of what you have, people order it and you send it out to them. There are lots of ways to screw it up (send the wrong thing, charge the card wrong, send it to the wrong place, pack things improperly), but lots of ways to fix it if you do make a mess. The fact that there are so many choices out there means that you can make informed choices.
The first thing to check for is a real address (usually found on their “returns” section), a real phone number and names of the people who run the company. Membership in the BBB, a Yahoo! Trusted Sites seal, a well organized site that uses the latest in web design and technology. Google the company and see if they have complaints against them. If you’re worried about it, move along, there are plenty of places to get candy.
So, if you’ve ever ordered from one of these companies, what was your experience. Good or bad?
UPDATE 2/22/2007: I got this email earlier today:
This does not mean that the websites are gone, the obviously found other internet service, but it’s an interesting approach, getting the service provider involved.
http://www.njconsumeraffairs.gov/comp.htm - (Use the OCP complaint form.)
Since I’ve never ordered from them, I’m unable to file a complain on behalf of a third party.
Also, there is a website called Consumerist.com that helps people get the word out about bad companies. I’ve contacted them, but I’m not able to offer a first-hand experience. Check them out and see if they can give this issue wider exposure. Try this site as well: www.ripoffreport.com.
UPDATE 7/2/2007: Some commenters have noted that the NJ Consumer Affairs office refuses to investigate, saying that it is a federal matter. If you’d like to file a formal complaint, direct it to the Federal Trade Comission, which investigates mail fraud (and now covers internet transactions).
This should be the correct form (do NOT enter your Social Security Number in this instance, as that item is only needed when they’re investigating credit report scams or identity theft. You can read more about the rules governing internet commerce on this page.
Wednesday, August 02, 2006
Many months ago a reader, Todd, told me about Powell’s Sweet Shoppe in Windsor, California.
Little did I know my summer vacation would take me right there ... twice.
Powell’s Sweet Shoppe is more than just a simple candy shop. They have a fantastic selection of retro candy bars, bulk candies like ColorWorks M&Ms, Jelly Belly and other wrapped candies like Smarties, salt water taffy and Mary Janes. They also have a large selection of Twinkle lollipops and novelty items including tins of gum and mints all displayed in old buffets and apothecary cupboards. Don’t worry, they didn’t leave out chocolate aficianados, there was a decent selection of high end chocolate bars from Scharffen Berger, Hachez, Michel Cluizel and others.
Then there’s the gelato ... and soda pop. They have a huge selection of sodas in glass bottles from the plain old Crush to the microbrewed Root Beers.
But they also had a good selection of UK import bars, classic candy boxes and huge display of Fizzies (which have returned after being off the market for decades).
The prices were decent. I picked up a few classic regional bars for 89 cents each.
The biggest find there was a trove of Reeds candies in Root Beer and Cinnamon flavor. I know that there are quite a few people who have been looking high and low for them, well there are at least a dozen full boxes there in Windsor.
Windsor itself is an odd town. At first glance it looks like Healdsburg or any number of Victorian-era settlements off of Highway 101. But a closer inspection reveals that it’s all new construction. The center of town with its charming facades and pastels/terra cotta colors is pretty much turn of this century. Don’t get me wrong, I would love to live in a town that has a vibrant downtown and centralized gathering place. It just took me by surprise. For more on that see this article from SFGate.
Powell’s is completely themed with candy but a bit of a jumble. There is a soundtrack for the store and it consists of the song “Pure Imagination” sung by Gene Wilder in Willy Wonka & the Chocolate Factory. Over and over again. Add to that a little viewing area in the back with a loop of the movies. I was in the store for four loops of the song ... I don’t know how you could work there without going batty. That said, when I asked the sales staff about the Reeds candies, all they knew was that they were discontinued, they wouldn’t sell a whole box at any discount and they flat out refused to consider shipping them at all.
I also stopped at their sister store in Healdsburg (purely by coincidence) which is slightly smaller but had the same inventory.
If you’re toodling around wine country, it’s a great stop for something a little different. There were plenty of families with kids there, but also a good share of grownups shopping by themselves.
Powell’s Sweet Shoppes
322 Center Street
Wednesday, May 24, 2006
I found a new candy store and they have everything! (I can’t remember who suggested this, but I thank you most wholeheartedly!) Mel & Rose, which is on Melrose Blvd near La Cienega (just north of the Beverly Center).
Well, maybe they don’t have everything, but a lot of the things I’ve been looking for and a good assortment of things I didn’t even know existed. They didn’t have KitKat bars from around the world, but they had Kinder Eggs.
Mel & Rose is a liquor store, wine store (in a separate space) and deli with a large selection of fine chocolate bars. They also have a huge selection of imported consumer candies, such UK imports like Flake, Cadbury, Aeros and Bassett’s. There are German candies like Ritter and a whole line of Haribo bagged treats. Australian brands like Cherry Mash, Life Savers and Aussie licorice.
If you’re into high-end chocolate bars, I think that’s probably what they do best. Vosges, New Tree, Michael Cluizel, Dolfin, Cafe-Tasse, MarieBelle, Cote d’Or, Hachez, Dagoba, Green & Black’s, Americi, Santander, Divine, Galler, Chocovic, Chocolat Bonnat, El Rey and Guittard. (The only chocolate I thought was missing was Scharffen Berger.)
The prices aren’t rock bottom, but they’re on par with places on the web like Chocosphere when you factor shipping and you get to read the labels and sniff them before you buy.
Check out this Flickr set of photos that I took in the store ... until the fellow behind the counter told me there were no cameras allowed in the store.
Mel & Rose
I picked up a couple of other exciting things that I’ll be posting about soon.
Monday, May 15, 2006
Here’s a fun new added feature for CandyBlog.net! I’ve started mapping candy using Frappr.
If you’re not familiar with Frappr, it’s an interactive map creator that uses Google’s maps and the ability to create custom “pins” with photos and info.
I’ve added about a quarter of the posts made so far here at CandyBlog to the map - you can find places near, explore places you plan to visit or just see where your candy comes from. I’ll be adding lots more as the weeks go on, but I thought I’d give everyone a sneak peek!
You can roll over each little pushpin on the map for a photo and name of the company. I’ve categorized them into factories, stores and tours, so you can find places that you can actually visit. Each callout for the location includes a link back to a post here on CandyBlog for more information about the company, tour or candy.
You don’t have to be a member of frappr to use the map (I’m not asking you to divulge where you live ... this is just for you to browse.) At the moment it just covers the United States, but I’ll slowly expand to other countries as they’re supported by the system.
Tuesday, May 02, 2006
I talk about Trader Joe’s a lot as a candy source; the store opening in Manhattan was big news. But on my trip to NYC, I found that they already have an extraordinary store, Fairway. We pretty much stumbled upon the market while walking back from the Upper West Side to our hotel in Times Square.
Like Trader Joe’s the store focuses on more gourmet, upscale or wholesome fare, with many items sold with their private label but at super-delicious prices. The best part, of course, was their candy section. They had a huge aisle of pre-packaged bulk nuts and panned chocolate goods, most of which made by Koppers.
The first thing that caught my eye were these little M&M sized dark chocolate goodies called Cayenne Pepper Savory. It was just what I was looking for all these years, a peppered chocolate in easy to eat morsels. But when they say Cayenne Pepper, they really mean it. It’s far too spicy for comfort. I might try putting them in cookies or something, but it’s too bad, the chocolate is really nice, but the afterburn is serious. ($5.99/lb)
Of course I have a hard time believing that they really were that hot, so after a couple of days I try another one. Same result ... whoo! I don’t know, it’s growing on me.
This was by far the best of the Koppers finds. It’s little cubes of dried apricot covered in dark chocolate. So simple. The chocolate has a nice smoky, dark bite. It’s sweet but doesn’t overpower the natural sweetness and tart chewy bite of the apricot.
It’s nice to find an affordable version of the glace apricots that I’ve seen at the upscale chocolatiers. Of course these don’t replace them, but they’re portable and high quality. ($5.99/lb)
Oh, I had such high hopes. Look at them, they’re gorgeous! Dark and glossy and sweet smelling. But there’s something so wrong about the taste and even though I’ve been sampling these for weeks, I can’t quite put my finger on it. They chocolate is sweet, but bitter. Smooth but a little waxy and it has this odd dairy taste to it, even though it’s dark chocolate. The malted center is not really malty or maybe the chocolate is overpowering it. I was just so disappointed. ($4.99/lb)
And here’s the big secret - Fairway sells Lake Champlain! Only it’s their house brand and it’s far cheaper. I picked up two 5 Star Bars and they were only $2.19 each! I picked up the Caramel one, just to make sure the Fairway house brand was truly the same as the Lake Champlain, and I also got this one, the Fruit & Nut Bar.
This stunning 2 ounce brick ‘o chocolate is dark chocolate on the outside, filled with a hazelnut praline (think Caffarel’s Guanduia) studded with pecans and dried cherries. Now I know I say that I don’t like cherry flavored things, but I have no problem at all with the real ones. This bar was really nice, the dark chocolate was bold and reigned in the thick flavor of the hazelnut praline quite nicely.
The nuts weren’t as numerous as I’d hoped, but the bite of the sour cherries and the chewy texture was a nice mix. I do like the inventiveness of mixing pecans and hazelnuts - two sadly neglected nuts in American candybars. Of the two that I’ve had now, I still prefer the Caramel bar, but this one is certainly interesting and I’m wondering how it compares to the 5-Star Hazelnut bar.
Fairway had a large selection of candies, both in their own packaged bulk items like the Koppers, upscale brands like Scharffen Berger and Valrhona. I also saw a huge variety of imported candies like European brands like Cadbury and Nestle (not the American versions).
Wednesday, April 26, 2006
One of the most talked-about candy stores in New York City has to be Dylan’s Candy Bar. Unlike Economy Candy, Dylan’s is all about display and experience. Also unlike Economy Candy: you pay a premium.
Located on Third Avenue at 60th Street - it’s a tony address - though not quite Park Avenue it is kitty-corner from Bloomingdale’s. If I could compare the store to something it would be FAO Schwartz. The store is brightly lit and on two levels. The street level boasts a large ice cream bar and featured huge Easter displays when I visited. The ceiling fixtures and shelves are candy themed, with large panels looking like some sort of vine of lollipops growing into the ceiling and large rainbow colored candy canes.
Dylan’s Candy Bar sells a huge range of products, both edible and wearable. The big feature, of course, is candy. The cornerstone is bulk candy and the bins are everywhere. They had a huge selection of all the sugar candy you can think of: gummis, Jelly Belly, Dubble Bubble flavored gumballs and licorice. They have chocolate too, from M&Ms (Colorworks), chocolate covered Oreos and malted milk balls as well as their own line of fine chocolates and flavored Belgian chocolate bars.
There were plenty of folks on hand to help out, none of the lines were very long (I expected the place to be crowded before Easter, but I did make sure to go on a weekday at lunch instead of on the weekend). The salesfolk seemed knowledgeable about the inventory too, which is a pretty big accomplishment with such a wide number of products. The prices for the bulk candies ran about $9.99 and they had some funky stuff, not just in the bulk bins but some fun displays. They had a HUGE selection of PEZ and a great big display of favorite candies chosen by famous people on the lower level. (Frankly, I don’t care much what famous people eat ... I’ll probably care when they ask me to do a custom mix.) There’s lots to look at and do in the store and I saw some children running around having the time of their lives (and their parents looked pretty pleased, too).
Their website features quite a few regional candy bars, so I was hoping to find an Idaho Spud, but it seems that they were fresh out. But I was able to find my Nut Goodie there and I also picked up a few other items that I’ll write about soon. There were also some funky items in the bins, like banana flavored gummi bears and a large selection of candy sticks in a wide variety of flavors and lollipops of all shapes, sizes and colors.
As I mentioned, Dylan’s Candy Bar has their own line of chocolate bars, so I picked up a nice assortment. They come in 10 different flavor combinations, but I picked of the little 1.75” tasting squares as an introduction:
Dark Raspberry - it was a nice dark chocolate bar. Not terribly sweet with a good overtone of raspberry essence to it, but none of the tart bite. The berry flavors mixed well with the earthy and fruity notes of the chocolate itself.
Dark - glossy and dark, there was no indication of the cocoa content here or on the website. It was nice, a little on the smoky side, but very smooth and a tad bit sweet.
Hazelnut - this bar is in the Guanduja-style, the first ingredient is hazelnut paste and the rest of the bar is made up of milk chocolate. It’s soft and creamy and a bit sticky feeling. The overwhelming flavor here is not the hazelnuts but the whole milk powder. The nuts add a level of satisfaction to the bar, but the milkiness just beats the nuttiness out of it to my dismay.
Dark Espresso (unwrapped) - a nice snap but a fair bit of grain in this bar from the ground coffee in it. The coffee flavor itself was good but completely overwhelmed the chocolate flavors and it seemed much sweeter than the Raspberry bar.
Can you tell I’m underwhelmed?
Maybe it started with their frustrating website, maybe I’m spoiled, but I want more info on my purchases. (I had a similar experience in the store.) Maybe I have no idea what a clodhopper is and the clothing ... maybe they could give me info on the fiber content. I want to know how much is in the package, and I want some indication of ingredients.
Maybe the article I read last year about Dylan Lauren rubbed me the wrong way and that’s colored my evaluation of the store. The NY Times line that got me was this:
What’s most interesting is that as I was there, I did not see “The Candy Girl” shopping there. I’m not the sexy, young, thin woman she pursues as a demographic (though maybe two out of four counts). As much as she might be positioning herself that way, the store is about kids - the displays obviously acknowledge that as there was quite a bit of the merchandise marketed to the under-four-foot set. While the store makes it socially acceptable for an adult to come in there and make a purchase(s), a destination like this will always be about children.
The other frustration is the price. Candy bars like the Nut Goodie I picked up are $1.49 and the bulk candy, such as Swedish Fish, in a plain plastic bag is $9.99 a pound. The same candy bar at Economy Candy is $.69 and probably about $1.00 at any of the many corner stores in NYC. The same Swedish Fish at Economy Candy were $3.49 a pound. What are you paying for here? Convenience of the address? Packaging? Isn’t that what Ralph Lauren has been selling us for years anyway? Except RL wasn’t taking Levi’s 501s and slapping his own logo on them and selling them for $100 a pair. Is Dylan’s Candy Bar doing that by taking other brands of candy and just dumping them into a clear plastic paint can?
Though I struggle with the the premium I pay at Vosges or Jacques Torres (which is like a fantasy land as well) I can rationalize it because they own their merchandise; they formulated it, they invented it, they make it. When I go into a mega-mart like Target or Toys-r-Us I expect better prices. Dylan’s just throws all of those expectations out the window. Sure, they have their own line of chocolates, but they sell everyone else’s too. They’re just selling you a brand, a bag and a logo. Sure, I have a similar complaint with the candy stores in malls where everything is in bulk bins and they’re selling it all for $8 a pound, whether you’re picking up plain old peppermint hard candies, gummi bears or M&Ms. But when I’m in Santa Rosa, CA, my candy store choices are limited and I accept the premium for variety. Dylan’s is in NYC, one of the most candy cities I’ve ever visited and Economy Candy is a scant four miles away.
I did enjoy browsing the displays, but the frugal part of me couldn’t get over the prices or the sheer gall of selling something that probably cost about $2 a pound wholesale for $10. There were candies there that I haven’t been able to find in other stores, so I appreciate that there were unique items there and there was a wide price range as well so you could get out of there with a bag of candy for under $5 with careful decision making. Part of the attraction of candy for me has always been its affordability and Dylan’s takes that part of the fun away. It’s no longer a simple pleasure, it’s an expensive one.
As the Candy Blogger, I’ll probably return. But as a simple candy consumer, it’s not a place I’d patronize. I found my second home in New York, it’s Economy Candy.
Dylan’s Candy Bar
Meticulously photographed and documented reviews of candy from around the world. And the occasional other sweet adventures. Open your mouth, expand your mind.