Candy Blog

On December 2nd I had a fabulous day filled with seeing candy go from raw materials to finished product.

After my morning at the Jelly Belly Factory in Fairfield, CA, I toodled back towards San Francisco and hopped off the freeway in Berkeley to see Scharffen Berger.

Though I wouldn’t consider myself a huge fan of their stuff (or at least I wasn’t at the time), I was excited at the prospect of being let into the factory to actually see the process. There are very few factories in this country that allow people to just walk in off the street to see how they make their producuts. Scharffen Berger is the only chocolate factory and the tour is FREE. Scharffen Berger chocolate is like wine, it’s got a distinctive taste and is more for savoring its complexity than its hedonistic sweet satisfaction.

The building itself was started just before the great quake of 1906 (not quite finished at the time) and was completed and occupied immediately after that. It’s been through a few different incarnations but is a wonderful example of brickwork, with an impressive curved/vaulted brick ceiling in the winnowing room. The 27,000 square foot facility houses the chocolate manufacture, factory store and their cafe. The company only makes the raw chocolate here, the basic chocolate is then sent to an additional facility up north (I think Napa) to be molded into the their consumer bars.

The tour starts in a little room next to their cafe. People sit on the plain benches for a little lecture about the origins of chocolate and how Scharffen Berger makes theirs. Some of it is rather well known stuff and other bits of info are interesting. The lecture is long and I was antsy to see the factory itself. The environment of the factory itself is rather casual and of course it’s a small company so everyone seems to know each other. It gives a homey feel to the candy, that someone really cared about it. They also give plenty of samples during the talk, which helps everyone pay attention.

The chocolate making process starts in the jungles where Cacao is grown. The cocoa beans are harvested from squat, strange little trees that grow under the high canopy of the forest. They gather these large pods, as big as a large papaya and then hack them open to reveal the flesh and seeds within. The mush from inside is scooped out and allowed to dry. The seeds are separated from the fleshy detritus and allowed to bake in the sun to ferment at bit.

After the cacoa beans are ready, they’ll be loaded into big burlap bags and shipped around the world.

Scharffen Berger mixes their beans from different regions of the world and from different varieties of cacao to make their basic bars. Most of the bars (except for the single origin bars) contain beans from at least eight origins. This gives them a great deal of control over the consistency of the bars from year to year. Most manufactuers do this, otherwise chocolate bars would taste different every time we opened one. However, with the big guys like Hershey or Nestle, they have the advantage of quantity to give them consistency. Little guys like Scharffen Berger have to do it with variety.

After the lecture is over (about 40 minutes later) we’re given lovely hair nets and ear muffs. The machinery is literally deafening and without it on, we wouldn’t be able to hear the tour guide anyway.

The first room processes the raw beans. It holds the “winnower” which is a machine that removes the chaff and shell and skin from the cocoa bean to reveal the part that’s good for making chocolate, the nib. The nibs are then roasted, just like coffee would be in this large roaster. All of the machines are steel so the team at the factory uses magnetic labels to identify what origin of bean is inside.

The next part of the tour is the money shot, it’s the thing that people come to see, the image that lasts a lifetime. It’s the melangeur. What is that? It’s the mixer/crusher. The roasted nibs are put into this spinning bowl along with the additional cocoa butter and some vanilla and sugar (if it’s sweetened chocolate) and then it’s macerated by two huge rollers that crush the stuff together. During the tour everyone gets an opportunity to stand on a little riser to look into the machine. It smells quite good and the batch that was being worked on while I was there seemed to be rather grainy still and must have been far from done.

The next part, the conching, isn’t terribly sexy, as from my vantage it’s just a huge, closed tank. The concher is where everything is combined further under precisely controlled temperatures.

Next was the tempering process, which we didn’t get to see, but is basically where the melted chocolate is raised and lowered to particular target temperatures to aid in the formation of the perfect crystaline structure to the chocolate. If chocolate isn’t properly tempered it melts too easily, looks cloudy or may separate (bloom) more easily.

After that it’s ready for molds. At the Scharffen Berger factory they are only processing the basic chocolate product. The chocolate gets flavored and further made into bars or shapes at another facility. When they’re done with the tempering here, they make them into simple bars, which travel down this simple conveyer and meet a rather strange end falling into boxes where they’re shipped up to a facility north of San Francisco that ages the chocolate (chocolate is one thing you do not want fresh from the factory) for a few weeks before making the signature bars.

As free trips go, it’s pretty good. They have a rather cramped parking lot, but it’s close to public transportation if you want to take the BART and a bus from San Francisco if you’re in the area. I wish there was more to the factory part, but as a tiny working factory, there’s not much else to do other than breathe in the scents and take a few photos.

The building itself is rather interesting too, and the way that the company has cobbled together various bits of machinery from different time periods is also rather remarkable. I’m rather fond of old buildings and machines and I wish I could have spent more time looking at them. The gift shop is also really nice. I bought a few posters that I’m going to frame and of course I’ve mentioned their sassy tee shirts before. They have plenty of books, baking supplies and of course all sorts of their chocolate (some which they’ll let you sample there). The prices in the store are the same on the web, though sometimes they have little sale offerings.

There’s also a highly regarded cafe as well, Cafe Cacao, so making an afternoon of it is also a nice little treat. Tours require a reservation.

Scharffen Berger Chocolate Maker
914 Heinz Avenue
Berkeley, CA 94710
(510) 981-4050

Weekday tours at 10:30 AM, 2:30 PM & 4:30 PM.
Weekend tours at 10:30 AM, 11:30 AM, 2:30 PM, 3:30 PM & 4:30 PM

See other people’s photos of the tour on Flickr.

UPDATE: Scharffen Berger has closed their Bay Area factory and no longer offers tour at this location.