Forgive me, but I don’t think I said ALL profits go to the Hershey school.
I didn’t say you did, I was just giving some more info, because as a local in Pennsylvania growing up I didn’t realize how little they owned as a whole. Their influence sometimes feels disproportionate.
I don’t know specifically which products Mars produces in the factories. Once again I think it’s just a point of Hershey isn’t the only one with factories outside the US borders and doesn’t deserve to be singled out as the only bad guy.
The economy is affecting everyone. The candy business as a whole is doing well but to keep prices low every company is looking at various options and not one will get through this without making someone mad or disappointed.
I think what makes many folks mad is that Hershey’s specifically said that they weren’t going to move production to Mexico ... and then did. (Let’s not even talk about the whole outsourcing their chocolate liquor manufacturing, they’re not even bean to bar now.)
What makes folks mad is that they bought Scharffen Berger and said they were going to continue running it like it was ... then closed down the Emeryville factory (which I admit was for show even back when Hershey’s bought it - but still, they moved their presence out of the Bay Area). They bought Joseph Schmidt and are now completely closing the company this June. They abandoned the entire communities of Smith Falls, Ontario and Oakdale, CA. (The Oakdale factory was not OLD, as I believe the ones that made Mounds/Almond Joy & Fifth Avenue were. The Hershey’s factory in Hershey is old and outdated.)
They keep saying that 90% of their chocolate candy is still chocolate but refuse (after many requests from me via various channels) to say exactly which products count within this 90%.
The media is able report on Hershey’s because they’re publicly held and they have to make a good amount of information public. Mars has the ability to do a lot of stuff outside of the scrutiny of public. but Hershey’s also capitalizes on that ... so if they want to talk about being an icon, they have to accept the responsibilities that come with that. Personally, I think their PR management has been deplorable.
I don’t mind price increases. Things get more expensive. I think we all understand that. I don’t mind packages getting smaller either. I don’t like it when something that I already loved and supported changes so much that it doesn’t matter what I spend of the size of the package I purchase ... I simply can’t even buy it any longer because they don’t make it. It might exist as a name, but the ingredients & style isn’t the same. (For the record it’s not just Hershey’s - Mars tried this with their Snickers Almond - they put some peanuts in there instead of almonds and immediately heard the backlash and went back to the earlier formula.)
The article I linked to before seems to indicate that the company is willing to support its products through contests, marketing tie ins, advertising and in-store displays, but not with keeping consumers satisfied with a high quality product. Their CSRs spew out the same script no matter what the complaint.
I do agree that the information isn’t getting out there fairly, but I don’t know who has the ability to research which factories exist and what they make. I think the media could do a better job reporting what the economic forces are that make non-US factories so attractive. It’s not just cheaper labor, it’s the farm bill and the sugar subsidies that create inflated prices for sugar within our borders but put that sugar inside a wrapper and call it candy and suddenly it’s exempt from tariffs when imported.