Just because they’re not a member of BBB doesn’t make them bad. As long as there aren’t unresolved complaints listed there. So finding no record at all, in this case, is a good thing.
Other sites you can check are:
http://www.ripoffreport.com
http://www.complaints.com
http://www.better-internet-bureau.org/
I don’t find any complaints at all listed there.
I have heard from two other candy blog readers who have had positive experiences with them and no one who has alerted me to issues.
I looked over their site, they list real addresses, a phone number and email contacts. There are even photos and real names of the staff.
Also, always use a credit card (not a debit card or checks) so if you ever have any issues there is an extra layer or security where you can do a chargeback.
Please let us know if you do order from them and what the experience is like. I’m sure others would like to know.