I saw this earlier today and thought others might be interested in it.
A Kissables fan, Laurel, who keeps the blog Let Me Say This About That noticed that her candy didn’t taste right earlier this year.
So she wrote to them in February. Read the post: What’s Happened to My Kissables?
part of her letter:
I’m writing to let you know that the last few bags I’ve purchased taste “off” or, more accurately, awful. The chocolate is missing something—as if the manufacturer is skimping on something. There’s something of a “bite” to the flavor—I don’t really know how to describe it, but it tastes like Nestle’s Crunch, which is pretty nasty (in comparison).
I’ve always been delighted with Kissables until about 2 months ago. I’m going to have to use the Kissables I just bought today in cookies or brownies, which is OK, but not like eating them out of the bag. I urge you to have someone inspect whoever it is that’s responsible for manufacturing these Kissables.
Hershey’s wrote back. Read the post: News from Hershey
part of their response:
Thank you for contacting us about HERSHEY??S KISSABLES? Candy Coated Mini Kisses?. I am sorry you were disappointed and appreciate you bringing this to our attention.
A great deal of care is used in our manufacturing and distribution processes to ensure that consumers receive quality products. Since the basic ingredients are agricultural products, subtle flavor changes from soil, temperature, and rainfall conditions may sometimes be detected by consumers.
Our products can absorb odors from strongly scented products such as soap, detergents, spices, moth balls and petroleum products. This can happen if the product is stored too closely to such items. Printed instructions on the shipping cases inform all distributors of the proper handling and storage of Hershey’s products.
I’m stunned! They actually said that it wasn’t their fault ... this was at the point where Kissables on the shelves were the new variety. (I found some Valentine’s themed ones at the 99 Cent Store and can vouch that they were the new “chocolate candy” version.) They actually said that it could have been that they were stored next to some mothballs? Couldn’t possible be the lack of cocoa butter?